CuddleBeanzzz

FREE SHIPPING ON ORDERS OVER $45 CDN


Shipping Policy

At CuddleBeanzzz, we aim to ensure your order reaches you in a safe and timely manner. Please review our shipping guidelines below before placing your order.

Processing Time

Orders require 2–7 business days to process. This includes order verification, payment confirmation, and placing the order with our suppliers.

Shipping Time

Once processed, orders typically ship within 7–15 business days. Shipping times may vary based on the supplier and destination country.

Estimated Delivery Time

From the date of purchase, the total estimated delivery time is 15–30+ business days, depending on supplier fulfillment, customs delays, and local postal services.


Shipping Addresses and Responsibility

We ship to the exact address provided at checkout. Please double-check your address details (including apartment numbers, postal codes, phone number, and email) before submitting your order.
Once shipped, we cannot change or intercept orders, and we are not responsible for delivery errors due to incorrect or incomplete information provided.

If a package is marked as delivered by the carrier but you haven’t received it, we unfortunately cannot issue a refund or replacement. Customers are responsible for contacting the carrier in such cases.


Free Shipping

We offer free standard shipping on orders over $50 (before tax and after discounts). Orders below this amount will be charged a flat-rate shipping fee at checkout.


Tracking

Once your order ships, you will receive an email with your tracking number and a link to track your order. Please allow a few days after shipping for tracking updates to appear.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, and other fees imposed by your country’s customs office. These charges are not included in the item price or shipping cost and are the responsibility of the customer.

Unfortunately, we cannot predict if and when these fees will apply, as they vary by country and are determined by your local customs authority. If applicable, these fees must be paid by the recipient to ensure delivery of the package.


If you have questions or concerns about your order, feel free to contact us at contact.cuddlebeans@gmail.com. Thank you for shopping with CuddleBeanzzz!